Privacy Policy

At Pop Up Shop, your privacy matters. We’re committed to protecting your personal information and ensuring your shopping experience is secure, transparent, and worry-free. This Privacy Policy explains how we collect, use, and protect your data when you use our website, www.popup-shop.com.au (“the Site”).

1. What Information We Collect

When you visit or make a purchase from Pop Up Shop, we may collect the following types of information:

a. Personal Information

We may collect:

Your name, email address, phone number
Shipping and billing addresses
Payment information (processed securely via third-party providers)
Order details and product preferences

b. Browsing & Device Data

Automatically collected data may include:

Your IP address and browser type
Device information and operating system
Pages viewed, time spent on site, and referring URLs
Cookies and tracking technologies

2. How We Use Your Information

We only use your data to deliver the best shopping experience possible. This includes:

Processing and delivering your orders
Sending order confirmations, updates, and tracking info
Responding to your questions and support requests
Improving our products, website, and services
Sending promotional offers and new product updates (if you opt in)
Preventing fraud, abuse, or unauthorized access

You can opt out of marketing emails at any time by clicking “unsubscribe” in the email footer.

3. Cookies & Tracking

We use cookies and similar technologies to:

Remember your cart and preferences
Personalize your browsing experience
Understand how users interact with our site
Improve site performance and marketing

You may disable cookies in your browser settings, but note that some site features may not function properly.

4. Sharing Your Information

We never sell your personal data. We only share it with trusted third-party partners to help us run our business smoothly, including:

Payment providers (e.g., PayPal, Stripe)
Shipping and logistics companies (e.g., Australia Post)
Email marketing and analytics services (e.g., Google, Meta, Klaviyo)
Legal authorities, only when required by law

All partners are required to keep your data safe and comply with the Australian Privacy Act 1988 (Cth).

5. Data Security

We take your privacy seriously. Your data is protected by:

SSL encryption on all transactions
Secure, PCI-compliant payment processing
Access controls and secure servers
Regular security updates

While no system is completely foolproof, we work hard to protect your information and keep it confidential.

6. Your Rights & Choices

You have the right to:

Access, correct, or delete your personal information
Request a copy of the data we hold about you
Opt out of promotional communications
File a complaint if you believe your privacy has been violated

To make a request, simply email us at info@popup-shop.com.au.

7. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies if you visit them.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal obligations. We encourage you to review this page periodically. Updates will be posted with a revised “Effective Date.”

9. Contact Us

If you have any questions or concerns about your privacy or this policy, please reach out to us:

📧 Email: info@popup-shop.com.au

Thank you for trusting Pop Up Shop. Your privacy is our priority.